BCI Jewels

Support Hotline:
+91 88530 15168
Browse Categories

Search by Metal

Search by Metal

Support Hotline:
+91 88530 15168
Support Hotline:
+91 88530 15168
Browse Categories

Lifetime Exchange and Buyback Policy

    • Lifetime Exchange and Buyback are applicable on all products (including personalised/ engraved products)
    • In case, any coupon, discount or promo codes were used during the original purchase, the BuyBack / Exchange amount will be reduced by an amount equivalent to the coupon, discount or promo codes, as applicable.
    • If the discount was on making charges, cutting & polishing charges, the discount will be deducted while arriving at the Lifetime Exchange (LTE) value.
    • If the discount was on the gold value or diamond value then the entire discount will be deducted while arriving at the LTE value.
    • If the discount was on MRP, then the discount will be deducted on the actual making charges of the design while arriving at the final LTE value.
    • In case the exchange value is higher than the value of the old product, the customer will have to pay the difference.
    • In case of the LTE, If the exchanged value is lesser than the value of the old product, then the difference will be held as a credit for future purchase.
    • The prevailing market value will be determined by the company.
    • This feature is not available for international orders (orders that will be shipped abroad from India).
    • BCI Jewels reserves the right to change the terms and conditions for specific customers. In such a situation, the customer will always be informed of the decision prior to the purchase.
    • Lifetime Exchange and Buyback values are calculated excluding the making charges, cutting & Polishing charges and taxes.
    • Any new product purchased against LTE value or Old Gold Exchange Credit will be eligible for 100% exchange within 15 days
    • Additional 10% will be deducted from the LTE value if the customer does not have the Invoice.

 

Category

Lifetime Exchange Value

BuyBack Value

Diamond & Gemstone Jewellery

100% of gold/platinum value at current market rate

100% of diamond/gemstone value at current market rate within one year of purchase

110% of diamond/gemstone value at current market rate after one year of purchase

100% of gold/platinum value at current market rate

90% of diamond/gemstone value at current market rate within one year of purchase

100% of diamond/gemstone value at current market rate within one year of purchase

Plain Gold /Platinum jewellery

100% of gold/platinum value at current market rate

100% of gold/platinum value at current market rate

Coins

100% of gold/silver value at current market rate

95% of gold/silver value at current market rate

Solitaire Jewellery & Loose Solitaires

100% of gold/platinum value at current market rate

100% of diamond/gemstone value at current market rate

90% of solitaire value at current market rate (Up to INR 10 lakhs)

100% of gold/platinum value at current market rate

90% of diamond/gemstone value at current market rate

85% of solitaire value at current market rate (Up to INR 10 lakhs)

Shipping

INR 500

INR 500

WeCreativez WhatsApp Support
Our customer support team is here to answer your questions. Ask us anything!
👋 Hi, how can I help?